Our Response to Covid-19
As our company responds to COVID-19, the health and safety of our employees and customers remain our top priority. We’re committed to being there for our customers to provide items they require for indoor lighting. Here’s how we’re responding.
Sunday April 5, 2020 Update
As we see the number of Covid-19 cases rise across the United States, it is impacting many businesses, including The Wave Lights. In uncertain times like these, small businesses need your support more than ever.
Here at The Wave Lights there are no machines putting your orders in boxes. No conveyor belts and no automation. We have real folks that are excited to come in each day to hand-pack each and every order knowing that we are sending a little taste of excitement with every shipment.
Currently we are shipping orders on the following days of the week: Sunday, Tuesday, and Friday. This along with any delays from USPS means packages may take longer to arrive. This is one way we are currently being impacted.
We are also experiencing higher costs of shipping from our factory, to our warehouses. We are mostly refraining from price increases, but they may occur in the future, since the cost of doing business appears to be going up.
Lastly, it is taking longer to get items delivered to our warehouses from our factory, so you may see some items have a note mentioning that there is a delay. We will try our best to ship items as promptly as possible, but as the situation continues to evolve, we will continue to adjust accordingly.
If you'd like to support our business during these tough times, you can continue to purchase our products, so that we can continue operating even though our operating costs are increasing. We also have gift cards available, which give us immediate help, and can always be used down the line to purchase more great items from our store! We appreciate your understanding, and will continue to post updates on this page, as needed.